CUSTOMER VALUE AGREEMENTS
Customize Your Maintenance Support
Added value benefits are now available for customers who enroll in or renew a Customer Value Agreement (CVA)! Wheeler Machinery Co. and Caterpillar are committing to provide parts to you at the time of need! This partnership further strengthens Wheeler Machinery and Caterpillar’s commitment to optimize parts and service operations for the benefit of your operations! Please review the FAQ’s below, and reach out to the CVA team to further discuss the Value a CVA brings to your organization!
Services Commitment Program Details – Click Here
Focus on your work while we support your maintenance plan. From tracking and sending parts kits at time of need, to delivering and installing the parts at your convenience, Wheeler Machinery Co. offers customized support services to meet your operational needs. Customer Value Agreements (CVA) help protect your machine investment through scheduled maintenance. You select the support options: suppling maintenance parts at time of need, customizing the maintenance parts kits, analyzing fluid samples, and more! It’s a hassle free ownership plan to get the most from your Cat® equipment.
Filter Support CVA’s are provided at time of need (if equipped with telematics) for your convenience. We track the services, and coordinate your custom parts delivery. Filters, grease and oils – any maintenance parts you need.
Premium Service CVA’s include technician delivery and installation of parts at your convenience. Service provided at your jobsite, during or after business hours to aid in production time. Electronic inspections are completed and sent for your review.
Disposal of oils and fluids handled by Wheeler Machinery. Samples taken to be analyzed by the Fluid Analysis Lab. Parts and oil logistics time, and travel up to 60 minutes included in the service
Fill out the form below to contact our CVA team directly.