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EVERYTHING YOU NEED TO GET THE JOB DONE YOURSELF WITH CAT® SELF SERVICE OPTIONS

Take control of your equipment maintenance with Cat® Self-Service Options—designed for businesses and individuals who prefer to handle repairs in-house. These comprehensive kits provide everything you need to maintain and repair your equipment, including genuine Cat parts, model-specific service instructions, recommended tools, and optional add-on components. Save time, reduce downtime, and keep your machines running at peak performance—all on your schedule. Stay prepared, stay productive.

Each package includes:

  • Genuine Cat Parts: Built for durability and performance.
  • Service Instructions: Model-specific, step-by-step guidance.
  • Recommended Tools: List of tools for efficient repairs.
  • Add-On Components: Optional parts for complete maintenance.

Be prepared and stay productive with Cat Self-Service Options—your go-to solution for equipment maintenance on your terms.

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Need Expert Help While Working on Your Equipment?

When you’re in the middle of a repair or maintenance job, having access to expert guidance can make all the difference. Our Technical Assistance Representatives are here to provide real-time support, answer questions, and troubleshoot issues—whether you’re in the shop or on the job site. You’re able to get professional advice and step-by-step guidance to keep your equipment running at peak performance. Contact us today for expert technical support you can trust.

Customer Technical Assistance Representatives

  • Expert Cat® Product Support by Phone & Online
    Receive reliable Cat® product technical assistance by phone or online at a reduced hourly rate.
  • Seamless Collaboration with Product Support Teams
    We work closely with our Equipment Management and Product Support Sales divisions to deliver technical expertise, ensuring your equipment stays productive and efficient.
  • Service Scheduling Assistance for Shop & Field Repairs
    Need a repair? Our team will help schedule your shop or field service appointment quickly.
  • Parts Ordering Support for Cat® Equipment
    Personalized help with parts ordering. We’ll guide you through the process, ensuring you get the correct parts fast to minimize downtime.
  • Maximize Equipment Value & Performance
    Learn how to increase the value of owning and operating Cat® equipment with expert advice on maintenance, upgrades, and performance-boosting solutions.
  • Comprehensive Service Coverage & Documentation
    Our hourly rate includes in-person assistance, detailed research, and full documentation preparation to ensure your service needs are met from start to finish.
  • Availability You Can Count On
    We’re here Monday through Friday from 8:00 AM to 4:00 PM (Mountain Time) to support your business with expert Cat® product assistance.

 

Technical Assistance Representative Phone: 833-392-9737

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Flexible Equipment Financing & Credit Solutions

Wheeler’s Credit Department is committed to helping businesses stay productive and financially flexible. By establishing open accounts and customized credit lines, we provide companies with the ability to purchase parts, schedule essential service work, and rent equipment or work tools—all while managing cash flow effectively. Our financing solutions allow you to buy now and pay later, ensuring your business can stay operational without interruptions. Trust our experienced credit team to offer personalized support and financing options tailored to your specific needs. Contact us today to learn more about how we can support your business growth.

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Simplify Equipment Purchases with the Cat® Card

Manage your business expenses with ease using the Cat® Card. This flexible line of credit lets you purchase parts, services, rentals, and even protection plans—all with no annual fee. Enjoy exclusive financing offers, earn Cat Vantage Rewards on qualifying purchases, and access dedicated support from Cat Financial. Stay focused on your business while keeping your fleet ready for any job.

GET THE CAT CARD

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Invest in Technician & Operator Training

Your technicians and operators are essential to your business’s success. Keep them up-to-date with the latest Cat® equipment advancements through expert-led training programs. Courses include Cat Electronic Technician (ET), Hydraulics, Failure Analysis, and more. Enhance skills, boost productivity, and reduce downtimeschedule your training today!

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