Assistance When You Need It at a Reduced Hourly Rate.
- Support customers by phone and other electronic means with Cat® product technical assistance at a reduced Hourly Rate
- Work in conjunction with our Equipment Management and Product Support Sales divisions to offer technical assistance
- Assist customers with shop or field service scheduling
- Assist and advise customers in parts ordering
- Identify options for customers to increase the value of owning and operating Cat products
- Hourly Rate includes in person assistance, research and documentation preparation
- We are available Monday – Friday, 8:00AM – 4:00PM (Mountain Time)