Get Expert Help with Equipment Maintenance
When you’re in the middle of a repair or maintenance job, having access to expert guidance can make all the difference. Our Technical Assistance Representatives are here to provide real-time support, answer questions, and troubleshoot issues—whether you’re in the shop or on the job site. You’re able to get professional advice and step-by-step guidance to keep your equipment running at peak performance.
Contact us today for expert technical support you can trust.
Phone: 833-392-9737
How Can Our Customer Technical Assistance Representatives Help You?
- Expert Cat® Product Support by Phone & Online
Receive reliable Cat® product technical assistance by phone or online at a reduced hourly rate. - Seamless Collaboration with Product Support Teams
We work closely with our Equipment Management and Product Support Sales divisions to deliver technical expertise, ensuring your equipment stays productive and efficient. - Service Scheduling Assistance for Shop & Field Repairs
Need a repair? Our team will help schedule your shop or field service appointment quickly. - Parts Ordering Support for Cat® Equipment
Personalized help with parts ordering. We’ll guide you through the process, ensuring you get the correct parts fast to minimize downtime. - Maximize Equipment Value & Performance
Learn how to increase the value of owning and operating Cat® equipment with expert advice on maintenance, upgrades, and performance-boosting solutions. - Comprehensive Service Coverage & Documentation
Our hourly rate includes in-person assistance, detailed research, and full documentation preparation to ensure your service needs are met from start to finish. - Availability You Can Count On
We’re here Monday through Friday from 8:00 AM to 4:00 PM (Mountain Time) to support your business with expert Cat® product assistance.